Refund policy
Our products are digital downloads (ebooks and audiobooks) and are delivered electronically via email or direct download after purchase.
All Sales Are Final
Due to the nature of digital content, all sales are final. Once a purchase is completed, it cannot be refunded, exchanged, or returned.
We do not offer refunds or accept returns for:
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Buyer’s remorse
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Accidental purchases
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Incompatibility with your device or software
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Failure to download the product after purchase
Exceptions
If you experience a technical issue with downloading or accessing your ebook or audiobook, please contact us within 7 days of purchase. We’re happy to help resolve any issues.
To report a problem, email: pr@elviraguzman.com with your order number and a description of the issue.
Contact Us
If you have any questions about this policy or need help with your purchase, please reach out to our customer service team:
Thank you for supporting Elvira Guzman and enjoying her digital content!